Withdraw Funds Back to Your Wallet
Withdrawal requests go through the same cashier section where you deposited. Choose the wallet you want to receive the money — bKash, Nagad or Rocket — and enter the mobile number registered to that wallet. Your account must be verified before a withdrawal is processed; if verification is still pending, the cashier will prompt you to complete it first. Enter the amount
you want to withdraw, review the summary screen and confirm. We process requests in the order they arrive, and your wallet will notify you once the transfer lands. Amounts and availability depend on your account status and eligible regions.
- Select withdrawal in the cashier — Go to the cashier, choose Withdraw and pick your preferred wallet — bKash, Nagad or Rocket.
- Enter wallet number and amount — Type the mobile number linked to your wallet and the amount you wish to withdraw. Double-check both before moving on.
- Verify your account if prompted — If your account verification is not yet complete, upload the required documents before the withdrawal can proceed.
- Confirm and wait for the transfer — Submit the request. Your wallet app will notify you when the funds arrive in your mobile account.